The Whale and the Reactor: Mythinformation

More notes on Langdon Winner’s *The Whale and the Reactor*, published in 1986. A decade before the internet really began to take off.

Chapter 6 deals with “mythinformation” or the myth that increased access to information via computers and networks leads to increased individual democratic power.

On the great equalizer:

> The computer romantics are also correct in noting that computerization alters relationships of social power and control, although they misrepresent the direction this development is likely to take. Those who stand to benefit most obviously are large transnational corporations. While their “global reach” does not arise solely from the application of information technologies, such organizations are uniquely situated to exploit the efficiency, productivity, command, and control the new electronics make available. Other notable beneficiaries of the systematic use of vast amounts of digitized information are public bureaucracies, intelligence agencies, and an ever-expanding military, organizations that would operate less effectively at their present scale were it not for the use of computer power.

on conservatism rather than revolution in the computer age:

> Current developments in the information age suggest an increase in power by those who already had a great deal of power, an enhanced centralization of control by those already prepared for control, an augmentation of wealth by the already wealthy. Far from demonstrating a revolution in patterns of social and political influence, empirical studies of computers and social change usually show powerful groups adapting computerized methods to retain control.

on political arguments for digitization:

> The political arguments of computer romantics draw upon a number of key assumptions: (1) people are bereft of information; (2) information is knowledge; (3) knowledge is power; and (4) increasing access to information enhances democracy and equalizes social power. Taken as separate assertions and in combination, these beliefs provide a woefully distorted picture of the role of electronic systems in social life.

on public participation in politics:

>Public participation in voting has steadily declined as television replaced face-to-face politics of precincts and neighborhoods. **Passive monitoring of electronic news and information allows citizens to feel involved while dampening the desire to take an active part.** If people begin to rely on computerized data bases and telecommunications as a primary means of exercising power, it is conceivable that genuine political knowledge based in first-hand experience would vanish altogether.

on social paralysis by ubiquitous monitoring:

>Confronted with omnipresent, all-seeing data banks, the populace may find passivity and compliance the safest route, avoiding activities that once represented political liberty.

on removing social buffers:

>One consequence of these developments is to pare away the kinds of face-to-face contact that once provided important buffers between individuals and organized power. To an increasing extent, people will become even more susceptible to the influence of employers, news media, advertisers, and national political leaders.

I’m guessing the book read like a breathless fringe manifesto. It’s surprising how accurately Winner’s predictions describe modern society. Passivity and complacency, the illusion of connectedness in the face of isolation, real democracy collapsing under the weight of increased media exposure and ubiquitous monitoring of citizens.

Neil Postman on Technology and Society

PostmanAtCarverFrom a presentation on 1998/02/07 at Calvin College, via YouTube (thanks to George Siemens for pointing this video out!)

when looking at any technology, (at least) 6 questions are important:

  1. “What is the problem to which this is the solution?”
  2. “Whose problem is it?”
  3. “Suppose we solve this problem, and solve it decisively. What new problems might be created because we have solved the problem?”
  4. “Which people, and what institutions might be most seriously harmed by a technological solution?”
  5. “What changes in language are being enforced by new technologies, and what is being gained and lost by such changes?”
    • (eg. “community” and “conversation” have changed meaning wrt internet)
    • “conversation” – “email isn’t a conversation, it’s just 2 guys typing messages to each other.”
    • “community” – on internet, people of similar interests. traditionally, people who do not necessarily have similar interests, but who must negotiate and accommodate their differences for the sake of social harmony.
  6. “What sort of people and institutions acquire special economic and political power because of technological change?”
    • the transformation of a technology into a medium – the exploitation of a technology – always results in a realignment of power.
    • eg. television gives power to some, while depriving others.
    • media entrepreneurs are the most radical force in culture.

“The answers one gives may have an ideological cast, but the questions [are universal].”

I’m a cell phone luddite

It was pointed out to me in a recent email exchange that it's a little odd that I don't have a cell phone.

There. I said it. I don't have a cell phone.

My wife has one, for work, but I don't have one. Never have.

Why?

The cell telcos in Canada basically suck. By design. Every transaction with the phone is intended, designed, counted on, to suck cash from my pockets into theirs.

Samsung CellphoneTake the new family (i.e., her) cell phone. It's a relatively uncrappy Samsung. Has a decent-ish built in camera. Actually takes pictures that don't make me cringe. And I can take lots of pictures with it. But, if I actually want to KEEP any of those photos, they cost me 50 cents each, because the only way to get them off the phone is via Rogers' email service. I can't use the bluetooth functions of the phone. And the phone ships without a USB cable.

Hitting the "menu" button is another example of who actually owns the phone. What's the most common action I'd want to do with the menu system? Probably look up a phone number in the contacts list. What's the default-selected menu item when activating the Menu? Rogers Store. Yeah. By default, they expect me to shop for crap on the Rogers Store. When I'm done with that, maybe I'll remember to look up that phone number…

Want to change the ringtone? SURE! Enter the Rogers Store. They're only a couple of bucks. Never mind that you've got a computer capable of processing audio files, and should be able to add your own sound clips as audio files (I have the absolutely perfect ringtone sitting on my hard drive, but no way to push it to the phone).

Want to check email or view a web page? Sure! First, it's painfully slow. Second, it's even more painfully expensive. I'll pass.

So, when a Canadian cell telco gets hit with a clue, and decides to make the phone work for me, instead of for them, I might have an incentive to get a phone.

On top of that, I hate phones in the first place. They're all about "stop what you're doing! someone else has something they need, right frakking now!" synchronous communication. Maybe I'm spoiled with email and IM, but there is very little of my communication with anyone that demands RIGHT FRAKKING NOW responses. I don't really look forward to bringing that level of intrusiveness with me in my pocket…

Maybe an iPhone with the ringer turned off most of the time? Except I have very little faith in Canadian cell telcos to not completely screw up the iPhone by locking stuff down in order to maximize revenue generation. In the meantime, this is my ideal phone:

Wainright lobby phone

It was pointed out to me in a recent email exchange that it’s a little odd that I don’t have a cell phone.

There. I said it. I don’t have a cell phone.

My wife has one, for work, but I don’t have one. Never have.

Why?

The cell telcos in Canada basically suck. By design. Every transaction with the phone is intended, designed, counted on, to suck cash from my pockets into theirs.

Samsung CellphoneTake the new family (i.e., her) cell phone. It’s a relatively uncrappy Samsung. Has a decent-ish built in camera. Actually takes pictures that don’t make me cringe. And I can take lots of pictures with it. But, if I actually want to KEEP any of those photos, they cost me 50 cents each, because the only way to get them off the phone is via Rogers’ email service. I can’t use the bluetooth functions of the phone. And the phone ships without a USB cable.

Hitting the “menu” button is another example of who actually owns the phone. What’s the most common action I’d want to do with the menu system? Probably look up a phone number in the contacts list. What’s the default-selected menu item when activating the Menu? Rogers Store. Yeah. By default, they expect me to shop for crap on the Rogers Store. When I’m done with that, maybe I’ll remember to look up that phone number…

Want to change the ringtone? SURE! Enter the Rogers Store. They’re only a couple of bucks. Never mind that you’ve got a computer capable of processing audio files, and should be able to add your own sound clips as audio files (I have the absolutely perfect ringtone sitting on my hard drive, but no way to push it to the phone).

Want to check email or view a web page? Sure! First, it’s painfully slow. Second, it’s even more painfully expensive. I’ll pass.

So, when a Canadian cell telco gets hit with a clue, and decides to make the phone work for me, instead of for them, I might have an incentive to get a phone.

On top of that, I hate phones in the first place. They’re all about “stop what you’re doing! someone else has something they need, right frakking now!” synchronous communication. Maybe I’m spoiled with email and IM, but there is very little of my communication with anyone that demands RIGHT FRAKKING NOW responses. I don’t really look forward to bringing that level of intrusiveness with me in my pocket…

Maybe an iPhone with the ringer turned off most of the time? Except I have very little faith in Canadian cell telcos to not completely screw up the iPhone by locking stuff down in order to maximize revenue generation. In the meantime, this is my ideal phone:

Wainright lobby phone